Creative Services Project Manager
& Process Improvement Specialist


Creative Services Project Manager
& Process Improvement Specialist

An experienced 15+ year Multi-Disciplinary Project Manager III with agency experience. A process Improvement Specialist, and Creative Services Account Executive possessing both soft skills for leading team work, and technical skills such as robotic process automation for efficiency and speed.

With a demonstrated history of driving successful client retention, managing complex projects and implementing process improvements, especially in marketing, creative, digital, internet, packaging and print industries. A strong background in project management software such as Smartsheet, to program and create project tracking systems, timelines and visual dashboards.

Skilled in planning, organization, implementation and timely, budget-oriented execution. Advanced-level user of Microsoft Office, Adobe Creative Suite (digital, video, web and print software), Smartsheet-certified, Workfront,, Asana, Jira, Basecamp and Trello. Excels in teamwork, communication, team building (including recruiting talent and training) and leadership. Strong, well rounded project management professional focused in Business, Management, Marketing, and Related Support Services, an analytical engineering-based core study, as well a visual design degree. Currently pursuing a PMP certification.

Greatest strengths consist of team leadership, time management, a strong work ethic and above all a constant passion for multi-disciplinary integration and goal oriented team problem solving abilities. A fast learner, self-motivated, possesses excellent attention to detail and great verbal and written communication.

Developer | Activator | Maximizer | Stabilizer

Chris Shemza: Project Manager with agency experience, Process Improvement Specialist, and Creative Services Account Executive


From store openings, to product launches and packaging production. From website launches to print collateral and integrated marketing efforts.

West & Co dining and drinks at the Hilton Los Angeles Culver City

Hilton Los Angeles in Culver City: West & Co Dining and Drinks
Restaurant Branding (logo, slogan, mood boards), Menus Project for a Creative Agency

Carson & Quinn Fashion Forward iPhone Cases Project

AT&T’s Carson & Quinn Fashion Forward iPhone Cases Project
Branding, Packaging Design & Production, Branded Collateral Project for a Creative Agency

Petco Nationwide stores launch - Project Management

Petco Health & Wellness Company: Nationwide stores launch
For 36 new stores, timeline and milestones management, from marketing briefing to creative assets release and store launches events.

Creative project management: The Matrix Limited Edition Collector's Set

Warner Bros®: The Matrix Limited Edition Collector’s Set
Timelines, planning and leading a creative team in a Packaging Design & Production project for a Creative Agency

Warner Bros® Friends: Website design and production creative project management

Warner Bros® Friends
Creative Project Management: Website design, asset collection, production in 6 languages and launch.

Coldwell Banker - Virtual Staging and photography project

Coldwell Banker Commercial Property Project
Project Management: Large Commercial Property Photography and Photorealistic Virtual Staging

VCA Retail Rebranding Creative Project Management

VCA Animal Hospitals
Creative Project Management: Retail and Internal Rebranding Creative Project Management

Blue Pheasant Annual Catalog Project

Blue Pheasant 128-Page Annual Catalog Project
Project kickoff and timeline, client management, asset collection, layout and production for a creative agency


Project planning and kickoff, setting milestones and delivery schedules, process improvement, stakeholder communication, progress tracking and risk mitigation.
I specialize in launching and leading projects for on-time, on-budget deliveries.

Creative Services Project Management: Plant proteins Creative branding, packaging design & printing

Branding, Packaging, Tradeshows, Web Presence

Creative Services Project Management: Creative branding project, Natural laundry detergents packaging, design and printing

Branding, Packaging, Tradeshows, Videos

Creative Services Project Management: Petco pet & aquarium packaging design and rebranding

Branding, Packaging, Tradeshows, Advertising

Creative Services Project Management: ATV Product Branding, Web & Social Media Strategy

Branding, Web Strategy, Social Media Advertising


Chris Shemza Resume CV


PMP – Project Management Professional PMI
Online Certification in Progress

Bachelor of Arts Business & Marketing
Cal State University, Northridge

Design & Visual Communication
University of California

Engineering & Applied Sciences
Los Angeles Valley College


Chris is knowledgeable, articulate and a pleasure to work with. He has a well-rounded skillset with agency experience and expertise in process improvement, and project management. He’s highly collaborative and solutions-oriented. Chris is dependable and takes pride in his work, ensuring projects are well executed above and beyond expectations. He builds a great rapport with team members and clients and is always willing to help where he can. He would be an incredible addition to any team.

– Michelle Bentley, Marketing Operations & Project Management Leader, Petco Health & Wellness Company

“Chris is a pleasure to work with and an excellent Project Manager.
He joined Petco and soon supported my direct team in developing specific project trackers and detailed timelines to keep everyone on track. Instrumental role in working closely with each team member to ensure the tracker provides the visibility everyone needs. Chris is always looking for the best solution.”

– Eli Panek, Veterinary Services Marketing Specialist, Petco Health & Wellness Company

“Chris is a rock star! He was the most committed, creative and innovative director I’ve ever worked with. Anyone would be lucky to have him on their team. As a Project and Process Director, Chris blew us away managing the company’s annual international trade show efforts from ideation to execution, keeping the project, timelines, internal and external teams on track, delivering beyond expectations.”

e, , Growing Naturals, LLC.

I worked with Chris at Petco in the Marketing Operations team, and from the day I met him I knew he had talent. His experience with managing client expectations is not to be taken lightly. His talent goes beyond just project management, after watching him put together a sophisticated reporting suite for one of the Marketing teams I came to appreciate his gift of looking for the best solutions to a problem, and if he didn’t know how to build it, he would dive in deeper and keep working through it.

– Mike Graf, Business Operations, Process Specialist and Program Manager, Petco Health & Wellness Company

“Vision without action is a dream. Action without vision is simply passing the time. Action with Vision is making a positive difference.” ~ Joel Barker

Chris Shemza Creative Service Project Management

Results-Driven Project Management & Process Improvement